Terms & Conditions

Aus rechtlichen Gründen ist diese Seite lediglich in englischer Sprache verfügbar. Sollten Sie Schwierigkeiten haben unsere allgemeinen Geschäftsbedingungen in englischer Sprache zu verstehen, bitten wir Sie darum Fachleute zu konsultieren, die Ihnen diese erklären können.

Due to juridical reasons this page is only available in English. If you should face difficulties with understanding the following text, kindly get in contact with a local translator, or specialist who might explain our regulations to you.

Pour raisons juridiques, ce site Internet est seulement disponible en anglais. Si vous avez des difficultés à comprendre le texte suivant, s’il-vous-plaît contactez un traducteur près de chez vous, qui vous explique nos règlements.

لأسباب قانونية هذه الصفحة متوفرّة فقط بالإنكليزيّة. إن كنتم تواجهون صعوبة في فهم المحتوى التالي، يرجى فضلاً التواصل مع مترجم معتمد أو أحد المختصين لشرح الشروط والأحكام لكم.

По юридическим причинам эта страница доступна только на английском языке. Если у Вас возникли трудности с пониманием, пожалуйста, свяжитесь с переводчиком или другим специалистом, который может объяснить Вам наши условия.

Booked services

The language courses at Schiller Language School prepare students for the relevant German language examinations of CEFR (Common European Framework of Reference for Languages) A1-C1; in perticular telc examinations.

The language courses only include the right to participate in tuition offered by Schiller Language School. A guarantee for successful participation in CEFR examinations can not be given.

After each language level (A1-B2) an internal examination will take place. A second attempt is available for each course participant in case the first attempt was not successful. A third attempt will cost a one-time charge of 35€.
Students are allowed to proceed with the following level irrespective of the international examination only after consulting Schiller Language School's staff.

Other services (Accommodation placement service, pre-departure-training, university-admission-service) can only be booked as part of a package with a language course. There is no guarantee on successful university entrance or visa approval.

Online-courses are only available at A1, A2 and B1 level. B2 and C1 level are available at our institutes in Germany. Our online-courses comprise exactly the same duration as our non-digital courses and fully substitute those.

Bookings after March 21st 2018 will only have the option of participating in German language courses A1 and A2 through our online-courses.


The payment is due within two weeks after the confirmation and invoice from Schiller Language School have been received by the student. The total amount inlcuding bank fees shall be transferred to the bank account of Schiller Language School in Euro (€).

All prices for courses and services booked in a package with the course (university admission service, pre-departure-training, accommodation placement, opening of blocked bank account, etc.) are exempt from VAT.

Course duration and place

The duration of the course covers all booked levels and is not to be devided into parts or levels.
E.g. if levels B1-C1 are booked the course duration will be 26 weeks.

The course participant may request to skip the booked levels, but has to take an official telc entrance examination upon arrival at the cost of 50€. Skipping levels is only possible if the entrance examination result states that the current level is at least as high as the level to skip

Each week comprises 20 lessons of 45 minutes except weeks which include national holidays. There are no lessons on national holidays and no compensation for omitted lessons due to this reason. A list of holidays is available at http://www.timeanddate.com/holidays/germany/

Over Christmas and New Year two weeks of holidays take place. The lessons omitted due to these specific holidays will be postponed and take place right after the holidays.

There may be changes in the schedule and lessons postponed which will not reduce the total number of lessons.

The lessons take place at Berliner Freiheit 7, 53111 Bonn, Germany, or Michaelkirchstr. 13, 10179 Berlin, Germany.

Online-courses will be conducted through software provided by Schiller Language School. The client is responsible for securing a functional device and internet-connection to attend the online-course.

Rejected student visa

Should the German student visa be rejected after the course participant took the pre-departure-training he/she is eligible to receive refund on tuition fees less cancelation fees of 500€. This reimbursement is only possible in case of rejected visa and not applicable to any other circumstances. Other services are not reimbursable. In perticular these services are accommodation placement, university-admission-service and pre-departure-training.

Online-courses in which the client already participated or partially participated are non-refundable and will be deducted from the amount to be refunded according to the prices relevant at the date of booking.

For bookings after March 21st 2018 there is no refund for the levels A1, A2 and B1after visa rejection. Those levels can be taken as online-courses before or after visa application/rejection.

Any other termination of contract will strictly follow statutory rules.

Fotos and videos

The student agrees that fotos and videos taken by Schiller Language School may be used for promotional purposes. The student will inform Schiller Language School in written form in advance in case of objection.


Should the student violate the German laws or show an indisputable breach of ethics, Schiller Language School reserves the right to cancel the contract with the student and expel him/her from any courses. In this case no refund of tuition fees will be paid.

This contract is subject to German law. Place and Court of Jurisdiction is Bonn.

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Schiller Language School GmbH & Co. KG, Berliner Freiheit 7, 53111 Bonn, Germany, Tel.: 00492289258240, Email: info@schiller-language-school.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the linked model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.Download the model withdrawal form here.